top of page

Refund & Cancellation Policy

Effective Date: January 01, 2025

​

At Reflections Art, we aim to create unforgettable experiences and reach new heights along your performing arts journey. We understand that life can sometimes throw a few unexpected twists (and turns!) into the mix, but we want to make sure our policies are clear so that you can focus on what truly matters—your passion to use the Arts to honor God! 

1. Payments

Once you’ve enrolled and paid for a class, workshop, or event with us, your spot is secured. Please keep in mind that, due to the nature of our scheduling and preparation for each session, we are unable to offer refunds for any payments made.

We know plans can change (we’ve all been there, sometimes life just needs a quick costume change), so here’s how we try to keep things flexible:

2. Cancellation Policy

We ask that if you can’t attend a class or event, please let us know as soon as possible. While we can't offer a refund for cancellations, we do encourage you to contact us if you’re unable to attend. We will do our best, depending on availability to work with you.  This is subject to our discretion and availability, and requires prior notice.

​

By agreeing to the terms of this agreement, you acknowledge and accept that any returned payments, including but not limited to those due to insufficient funds, closed accounts, or any other reason causing the payment to be rejected, will incur a returned payment fee of $35. This fee will be charged in addition to any other outstanding amounts. You agree to promptly settle any such fees and to make all future payments in accordance with the agreed-upon terms. Failure to do so may result in further action, including, but not limited to, suspension of services or legal action to recover the outstanding balance. By continuing to make payments under this agreement, you consent to the imposition of this fee and any associated consequences for returned payments.

3. Workshops, Events, and Recitals

For our special workshops, performances, and recitals, the same no-refund policy applies. These events require careful planning and preparation, including securing instructors, venues, and materials. While we can’t provide refunds if plans change, we always encourage you to reach out to us early if you need to adjust your registration, and we’ll do our best to assist you with any alternatives.

4. No Shows and Late Cancellations

If you fail to show up to a class or event without prior notice, or if you cancel within a short window (e.g., less than 24 hours before the event), we are unable to provide a credit or refund. Just like missing a performance without warning, it impacts our operations and our ability to provide quality experiences for all of our students.

5. In Exceptional Circumstances

While we stand by our policy, we do understand that there are exceptional circumstances that might require a different approach. If you have a special situation (such as a medical emergency or unexpected life event), please reach out to us, and we’ll see if we can find a way to support you. We’ll always do our best to work with you with compassion.

6. Adjustments and Credits

If you’ve attended a class and weren’t satisfied for any reason, please don’t hesitate to let us know. While we cannot offer refunds, we’re always happy to chat with you about your experience, and we’ll do our best to offer solutions.

​

Thank you for your understanding, and for being part of the Reflections Art family. We appreciate your commitment to your learning, and we’re excited to be with you every step (and leap) of the way!

​

If you have any questions or need further clarification on our policies, don’t hesitate to reach out to us at:

​

Also read our Terms of Use, Studio Policy, Media Release, Liability Waiver, Dress Code, and Privacy policies. 

​

To download a copy of the Refund & Cancellation Policy, please click HERE. 

​

​

bottom of page